Detailed information on how to properly complete your purchases with us can be found in the relevant shopping guide “How to buy”.

After selecting “Forgot your password?”, enter the e-mail you used during your registration and click “Reset”. In this e-mail we will send you a link which will lead you to the return page of your password where you specify the new code you want to use and click “Reset Password”.

You have the right to return the entire order or part of it within 14 working days from the date you received it.

You will need to contact our customer service within the next 14 days from the day of receipt of the product and return the product at no extra charge.

You can call ELTA (Porta – Porta) or at https://www.elta-courier.gr/search knowing the tracking number that we sent you in a message to find out the exact location of your order.

Yes, you can change or cancel your order by contacting our customer service (by phone at +30 2100109280 or by e-mail: info@yuta-shoes.gr).

Our products are handmade and may differ from those in the photo.

If your order is successfully registered, you will receive a confirmation e-mail to the postal account you stated during the process of your order. If you do not receive the confirmation e-mail, please contact us to confirm your order.

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You can contact the customer service by phone at 2100109082 and at the e-mail: infο@yuta-shoes.gr Opening hours of the call center: Monday – Friday 09.00 – 17.00