Terms of use & transactions YUTA–SHOES.GR

1. INTRODUCTION

www.yuta-shoes.gr is the “Website” and the “Online Store” for the exhibition and sale of products (shoes) via the Internet, which belongs to the Greek general partnership under the name “YUTA OE”, which is located in Leonidion, Arcadia (hereinafter “Yuta-shoes.gr” or “Etaireia”) with Tax Identification Number 801330222 & General Trade Register 154538314000 and Competent Tax Office TRIPOLEOS

These General Terms and Conditions for using the Website and purchasing the products / services of our online store (hereinafter the “Terms of Use and Transactions” or the “Terms of Use”), determine the terms and conditions of your browsing on our Website and use of this and our online store and govern the contract of sale concluded between us for the purchase of products from our online store. Before entering our online store we invite you to consult the Terms of Use and Transactions and make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action on either our Website or our online store, including your simple browsing. However, any action of yours in our online store, such as your browsing, your registration in the newsletter of our Company, or the purchase of our products, is considered as an unconditional acceptance of these Terms of Use and Transactions.

Yuta-shoes.gr reserves the right to modify or unilaterally renew these Terms of Use at its sole discretion and / or when the amendment, required by law, possibly without your prior notice, but always within the framework of transactional ethics, and the limits set by law. Yuta-shoes.gr undertakes the obligation to inform you of any modifications as well as of any change, through the Website. Any changes will take effect from the date of their posting on this Website. It is clarified that any change in these Terms of Use does not cover orders that you have already placed in our online store, before the entry into force of the amendments in accordance with the above. The use of Yuta-shoes.gr after the above mentioned modification is considered as acceptance of the Terms of Use, as they were modified.

The use of this Website by you and any of your transactions in our online store is at your own risk.

2. LOCAL SERVICE SERVICES / ELECTRONIC STORE

A. PROVISION OF INFORMATION

The information provided by this Website is complete, true, valid and up-to-date, whether it concerns our identity or the products / services provided by our online store. The above guarantees are subject to any technical or typographical errors, which may not be foreseen or have occurred unintentionally either due to interruption of the operation of this website or due to force majeure. Yuta-shoes.gr has received all the necessary technical and other means in order to immediately inform the available quantity and sizes of our products, however it maintains an explicit reservation regarding the validity of the quantities and sizes of the products available in the online store, as the update them within one (1) hour of their modification.

B. REGISTRATION OF MEMBERS

1 The Registration

Your registration as a Member of Yuta-shoes.gr is necessary in order to make a purchase from our Online Store. The registration process is quick and simple: After entering a product in the cart and choosing to continue at the checkout, the system will automatically guide you to register as a new Member. By entering your requested personal information (name and surname, address, postal code of the current main residence, telephone, your current email address and date of birth) and the acceptance of these Terms of Use and Transaction, stay -shoes.gr and we open your Member Membership. Registration and participation as a member is free, personal, non-transferable and non-transferable. You are responsible for the information provided to us and Yuta-shoes.gr is based solely on your statements regarding your personal information. Your personal data that you provide us during your registration as a Member, our Company processes them exclusively for the purpose (a) of creating your Account at Yuta-shoes.gr through which you can track the progress of your order, the history of your transactions at Yuta-shoes.gr etc., (b) of our communication with you regarding the transactions between us (eg to ensure the possibility of communication but for the completion, shipment and delivery of your order, for the payment and our secure financial transaction) and (c) for the shipment to you of the information provided to us by informational, advertising and promotional material regarding the products and services of our Company, including its collaborations with third parties. Regarding the collection and processing of your personal data, the terms and conditions of the Privacy Policy of Yuta-shoes.gr apply.

2 Your Account

The information entered in your registration as a Member must be complete, true and up to date. In case of registration of a legal entity as a Member, the name of the contact person as well as the full name of the legal entity must be mentioned. In case of change of data, the Member is obliged to immediately inform Yuta-shoes.gr about his new data so that it is always complete and true. You may, at any time, have access to your data, or you may at any time request the immediate deletion or correction of your data, their temporary non-use by Yuta-shoes.gr, their commitment or non-transmission, following the same email submission procedure as above. In any case, your details are kept by our Company only for as long as you are a registered member of Yuta-shoes.gr. Your personal data is not disclosed to any third party and is managed exclusively by our company.

All your personal information, which is collected through the special electronic form of Yuta-shoes.gr are absolutely necessary for the performance of the above services and your registration indicates your full consent.

C. REGISTRATION IN NEWSLETTER

Your registration in the newsletter of our Company is free of charge and is not a mandatory procedure for making a purchase from our online store or for the provision of our other services, including your simple browsing of our website.

Your registration in the Newsletter Service of our Company, is completed with the introduction of your email address in the corresponding field on our page. Upon completion of your registration, you give us your express consent for our Company to send you informative and promotional material about its products and services, as well as relevant advertising messages.

3. BIOGRAPHY OF THE PURPOSE OF THE ELECTRONIC STORE

A. ORDER

A.1 Completion – Order Confirmation

Use the categories on our page’s SHOP menu, navigate to it, and find what you’re looking for.

Check the products in the shopping cart by clicking on the link “BUY GOOD” which is located at the top right of the website. You can use the “DELETE FROM GOOD” button to remove products from your cart before completing your order.

Click the “BUY COMPLETION” button to complete your purchase. You can pay in one of the ways listed below.

In order to be able to complete your first order, you must register as a new Member. Upon completion of your order, the system will automatically guide you through the very simple and quick registration process.

Choosing the size of the shoe is your sole responsibility.

The prices listed on our products include VAT. and are considered final if they are delivered within Greece. Shipping costs within Greece are free.

In the end you have to accept the terms of use of the online store so you will also choose the payment method to complete the purchase of the product.

When the order is delivered to the courier company we work with or another partner company, you will receive the shipping / shipping number. With this number you can track the progress of your order until it reaches the delivery place that you have stated in your respective order.

A.2 Order Tracking

You can see the “Status” of your order at any time by entering the link “MY ACCOUNTING”. If your order has been delivered to the courier, you have the opportunity to be informed about the location of your parcel, through the shipping number, which is posted on the page “MY ACCOUNTING”.

A.3 Cancellation / Modification of Order

Cancellation of the order can be done in the following cases:

Before ordering:

Before placing your order according to the above, you have the technical ability to “back” and remove the quantities of products from your cart that you do not wish to order by clicking the “remove” button.

After the completion of the order but before the receipt of the products:

(a) You have the right a cancel the order after its completion in case the delivery of the ordered product (s) is delayed.

(b) If the online order has been completed but the product has not yet been shipped, you can cancel your order by sending an email to info@yuta-shoes.gr with your order code.

After receiving the product:

(a) Any refusal to receive your products upon delivery by the Carrier is equivalent to withdrawal. In any case, we inform you that in case of withdrawal at the time of receipt according to the above, Yuta-shoes.gr records the event in a special file with consistency the next time you make a purchase from our online store, you will be charged expenses transport, as they are analyzed below.

(b) Upon receipt of the product, the order is canceled by the exercise of the Right of withdrawal.

(c) In addition, your order will be canceled upon receipt of the products or for replacement purposes.

(d) after receipt, your order will be canceled if you receive a defective product, incorrect product or never receive it due to loss.

4. COMPETITION

Your participation in a competition of our Company is done by your freedom and is not a mandatory procedure for making a purchase from our online store or for the provision of our other services, including your simple browsing on our website.

Upon completion of your participation, you give us your express consent for our Company to send you information and promotional material for its products and services, as well as relevant advertising messages. In any case, you have the option to opt out of our database by sending an e-mail or using the corresponding link you send to each contact or simply by phone, after confirming your personal information.

Each draw takes place 3 to 5 days after the end of the competition in the presence of a lawyer and / or notary. Participants are notified personally either by email or by phone.

5. PRODUCTION OF PRODUCTS

A. Manner and Delivery Time

Delivery days to you of your products are from Monday to Friday. The hours and days of delivery of the respective Transport Company are valid for abroad.

B. Delivery Delay

Our Company makes every effort to deliver your products on time and in a timely manner, however we reserve the right that the delivery of your product (s) may be delayed if (a) the product is delayed to be shipped by Our supplier, for example, due to sticking to the customs or to its transport, force majeure, etc., with the result that we do not have it in our warehouses when we calculate, (b) the product you ordered has already been removed and is not available due to sudden and unannounced announcement by the supplier. Abolition of this product, (c) there is an event of force majeure such as extreme weather events, strikes, or any other event outside our sphere of influence and control which may affect the transport and delivery of your order. In the above cases we will contact you to ask if you want to deliver the order without the product that has been delayed or is not available, or to suggest an alternative, or to inform you about the delivery time of the product that is not immediately available. In case our proposal does not satisfy you, you have the right to cancel the order in part or in full and return any money you have paid, and in any case to give you the alternatives that our Company has.

6. SHIPPING EXPENSES

Shipments within Greece are NOT charged with shipping costs. The courier company we work with is ELTA (Porta – Porta)

Shipments abroad are charged with a shipping cost of twenty-two (€ 22.00) Euros per order, regardless of the value of the ordered products. The shipment abroad is done with a registered parcel via ELTA.

7. PAYMENT METHODS

A Cash on Delivery.

Payment upon receipt of the order. When an employee of the courier company comes to your place to deliver your products, you pay cash the value of your order. The cost for the cash on delivery service is two (2) euros.

B Card Payment via Viva Wallet Secure System

Payment by card is made under the strict terms of transactions imposed by Viva Wallet.

C Payment by deposit in a Bank Account.

You can transfer the amount of debt to the following bank account (beneficiary YUTA OE):

Piraeus Bank:

IBAN: GR3601713160006316147808983

Account: 6316147808983

For the best service Please also indicate your order code when transferring the amount. You should send via email to info@yuta-shoes.gr.

D Payment via Viva Wallet.

Payment with Viva Wallet is made under the terms of transactions imposed by the company Viva Wallet.

7. REPAIR

A Conditions for exercising the right

You have at your disposal a period of fourteen (14) calendar days as required by law to withdraw from the purchase you may have made through our online store, without stating the reasons or providing us with any explanation (unnecessary withdrawal). The right of withdrawal is exercised when you want to return the product you bought from our online store, and get your money back.

The above deadline of fourteen (14) calendar days for the exercise of the right of withdrawal referred to in Article 5.1, starts from the next day that you or a person you may indicate to us as responsible for the receipt of your products (other than the carrier) acquire the physical possession of the purchased goods. In case you have ordered more than one item with an order and which are delivered separately, the deadline for exercising the right of withdrawal in accordance with the above starts from the next day that you or a person you may indicate to us as responsible for receiving the products you (other than the carrier) acquire the physical possession of the last good.

B Procedures for exercising the right:

To exercise the right of withdrawal referred to in Article 5.1 above, you must notify us of your decision to withdraw from the Sales Agreement we have entered into before your expiry of the above period, with a clear statement (eg ) which you will send by e-mail to info@yuta-shoes.gr.

C Consumer liabilities upon withdrawal

In order to comply with the withdrawal period, you must send us your declaration of exercise of your right of withdrawal before the withdrawal period expires in accordance with the provisions of this Regulation. It is expressly agreed that your notice of exercise of the right of withdrawal shall be deemed to have been received by us on the next business day from the sending to us of the Return Declaration in accordance with the provisions of this Regulation.

In case of exercise of the right of withdrawal in accordance with the above, you must return to us (at the address listed here) the product from the purchase of which you withdraw immediately – unless we have agreed to receive it from you in case of withdrawal -, without undue delay and in any case within ten (14) calendar days from the day on which we received the announcement of your decision to withdraw from the Convention in accordance with the provisions of this Agreement. The deadline is considered to have been met if you send back the goods before the end of the 14-day period.

D Obligations Yuta-shoes.gr

If you withdraw from any of your purchases in accordance with the provisions hereof, we will refund all of the money we have received from you without prejudice to what is explicitly stated below. The refund will be made immediately, without delay and in any case no later than ten (10) days from the date that Yuta-shoes.gr will receive the products we returned in accordance with the above and without prejudice to the provisions of Article 5.5. The refund is made by crediting your bank account, which will be notified to Yuta-shoes.gr when exercising the right of withdrawal. In any case, no expenses will be charged for such a refund. If you wish, your money can be credited to your personal account that you keep at Yuta-shoes.gr.

E Product Return

We reserve the right to delay the return of your money until we receive back the goods from the purchase of which you withdraw in the same good condition in which you received them. In case of withdrawal according to the above, it is clarified that any products you have purchased with a discount due to the purchase of the product from which you withdraw, you must return them together with the basic product from whose purchase you withdraw, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is produced for us.

You acknowledge and agree that it is your responsibility to reduce the value of the products you return, which may result in the management of those products by you other than those necessary to determine their nature and properties. products. However, it is clear that in order to get your money back in the event of a withdrawal, the product must be in excellent condition without damage. and be complete within its original packaging and be accompanied by all relevant documents. All shoes should be tested on a carpet to avoid damage. Yuta-shoes.gr does NOT receive products that are returned upon your departure and which carry dirt, damage, abrasions, creases and in general give us the impression that they have been used beyond the necessary to determine their suitability. To be precise, the testing of shoes should be done on soft carpet or something similar, otherwise Yuta-shoes.gr does NOT accept shoes that give the impression that they have not been tested on a mat or a very soft surface. Also, the returned product must be accompanied by all the necessary documents you received upon receipt, otherwise Yuta-shoes.gr does not receive them as you agree that the right of withdrawal has not been legally exercised and in accordance with its terms. present.

8. PROTECTION OF PRODUCTS

You have the right to return the product you received within fourteen (14) calendar days and request its replacement with another size or other product. The return of the products for the purpose of replacing them is not an act of withdrawal on your part and therefore the provisions of Article 5 hereof shall not apply. For returns within Greece, you are not charged with shipping costs, as long as you use the transport company that we will indicate to you. For returns from abroad, the return costs are borne by the returnee.

III. RESPONSIBILITIES – OBLIGATIONS OF PARTS

1. RESPONSIBILITY OF USES OF THE NETWORK PLACE AND CONSUMERS OF THE ELECTRONIC STORE.

A Exclusive User / Consumer Liability.

You are solely and exclusively responsible for the lawful use of the Website and the Online Store and you are obliged to refrain from any illegal act and abusive conduct as well as from the adoption of illegal practices and practices of unfair competition.

Participation as a member is possible only for natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from the acquisition of membership.

You are solely responsible for the legality and correctness of the Information, Data and data you provide to Yuta-shoes.gr, which the Company has no responsibility or obligation to control, unless required to do so by complaint or by law.

B Prohibited Uses

It is forbidden to use the Website and the online store of Yuta-shoes.gr to send in any way, publication, transmission of any content is illegal, threatening, offensive, defamatory, immoral, vulgar, obscene, obscene or reinforces or expresses racial discrimination, may cause harm to third parties in any way. Any action or omission is prohibited (a) infringes any patent, trademark, trade secret, copyright or other property rights of both Yuta-shoes.gr and others, (b) contains viruses or other software which may cause interruption , damage, damage or obstruction of the operation of any software or cause damage to the reputation and reputation of the Company of its Associates and Associated Companies and / or other users / Members / consumers, or may violate any personal or other data of users / members / consumers of this Website / Online Store.

In addition, it is prohibited:

(a) Any access or attempt to access information and data (including personal data) circulated through the Website and for which you have no authorization or authority to use.

(b) Access to our online store for the purpose of creating or producing a product or service that competes with our products / services.

(c) The facilitation in any way and by any means of third parties to gain access to the Data granted to Yuta-shoes.gr by its Members.

(d) Any form of software piracy, hacking and / or interception, copying, analog / digital recording and mechanical playback, distribution, transfer, downloading, processing, resale, creation of data production work (including personal and personal data) and information, including of the content and material (photos, graphics, texts, etc.) of the Website.

2. RESPONSIBILITY Yuta-shoes.gr

A Liability and Guarantee of Supplier.

The manufacturer of each product you buy is responsible for any damage caused by a defect in its product. Any agreement to restrict or exempt the producer from liability is void. In case of doubt as to the identity of the producer of a product purchased from us, please inform us.

B Responsibility of Yuta-shoes.gr for defects, loss.

Yuta-shoes.gr has against you all the obligations provided in the Civil Code for the seller. Especially in case of a defect in the product we sell to you, you can (a) request its repair without your charge, unless this is impossible or requires disproportionate costs or (b) replacing it with another or (c) withdrawing. The above obligations of our Company cease in case the defect has been caused by you, or the product that is returned bears dirt, damage, abrasions, creases and generally creates the impression that it has been used beyond the necessary to determine its suitability. , or in a narrow or broad sense superior force. In any case, the products must be accompanied by the necessary legal documents and receipts. You must exercise your above rights within fourteen (14) calendar days of receipt of your products, and this period starts from the day after receipt and in any case you must have returned the product to us.

In case we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Email: info@yuta-shoes.gr

We would also like to inform you that the risk of loss or damage to the products is borne by Yuta-shoes.gr until you or a third party which you designate as responsible for receiving the products on your behalf (other than the carrier) has acquired the physical possession of the goods. in which case this risk is transferred to you. However, the risk is transferred to you by the delivery of your purchased products to the carrier, if the carrier has been instructed by you to transport the goods and this option was not offered by Yuta-shoes.gr, subject to your rights. of the carrier.

C Limitation of Guarantees – Liability

Yuta-shoes.gr always acts in good faith and in the context of what is provided by law and these General Terms. It has therefore taken and continues to take all necessary technical or other measures and make every effort to (a) ensure that the website and the online store operate uninterruptedly and uninterruptedly without problems, interruptions, delays, errors or errors, (b) the data / information provided and transmitted through this website on the one hand is not altered on the other hand to be protected by backups, as the security systems of this website are subject to restrictions, (c) the technology used by itself or the servers (Servers) through which our online store is made available to Users not to contain viruses or other harmful components or software programs, however Yuta-shoes.gr does NOT HAVE RELATED GUARANTEES for all the above and is not obliged to compensate you, you in case you suffer any damage for the above reasons. In addition, Yuta-shoes.gr does not provide any guarantee (a) for the suitability, effectiveness, adequacy of its products regarding the purpose for which you intend it and (b) for the correct and appropriate execution of the transaction obligations of its other Users. website and its services.

Yuta-shoes.gr makes reasonable efforts to maintain and make its content available. Nevertheless, users accept that Yuta-shoes.gr is entitled to modify and / or temporarily or permanently discontinue all or part of the Website with and / or without notice to users, as availability may be affected. from the users’ equipment, from other communication networks, from the large number of people trying to use the website at the same time or from other causes. Therefore, Yuta-shoes.gr is not responsible for any kind of damage (positive, negative, negligent, intra-contractual or otherwise) arising from the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, discontinuation or poor quality of service or loss of content, any errors.

Yuta-shoes.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, Yuta-shoes.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

In addition to what is explicitly defined herein, Yuta-shoes.gr bears no civil, criminal, or otherwise liability to you and / or any third party who draws rights from you, in the event that any of the above, during the use of the services and / or products of this online store will suffer immediate, indirect, incidental, default, financial or other damage, lost profits, due to: (a) errors, omissions, technical crashes, failures or malfunctions of telecommunications networks, the Internet, the website, Internet Service Providers, (b) permanent or temporary cessation of operation of the website or certain services and / or interruption of the provision of certain products through the online store, (c) events , statements, actions, acts and / or omissions of Yuta-shoes.gr or third parties including other Users for whom Yuta-shoes.gr does not provide guarantees and does not carry an obligation in accordance with the provisions of this, (c) information and other content that may be published and disclosed by third parties.

Yuta-shoes.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

Yuta-shoes.gr is entitled to temporarily or permanently block a member at any time and without stating the reasons, ie to cancel / delete / block the access and / or participation of a member (temporarily and / or permanently) without any claims against him. Yuta-shoes.gr. It goes without saying that this member is prohibited from becoming a member of Yuta-shoes.gr again with the same or other information unless Yuta-shoes.gr expressly consents to it. To this end, the member agrees that Yuta-shoes.gr retains its personal information in its system in order to be able to identify any subsequent attempt to register it. The above applies in particular (but not exclusively) in case of violation of the terms of use by the member who as a whole are recognized and agreed by the member as essential, in case of a request from any Authority, Court, in case of complaint by a third party beneficiary against him member.

Yuta-shoes.gr reserves the right at any time, unjustifiably and unjustifiably to terminate or terminate the provision of its services and / or its operation permanently or temporarily without any obligation to inform members in advance.

3. RIGHTS OF SPIRITUAL PROPERTY

The entire content of the websites of this website, including images, graphics, photographs, drawings, texts, services provided and products are the intellectual property of Yuta-shoes.gr and are protected in accordance with the relevant provisions of Greek law, European law and international law. contracts and treaties.

Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, processing, resale, part or all of the content of the website for any purpose other than strictly personal use is prohibited, unless Yuta-shoes.gr give her consent in writing.

4. PROTECTION OF PERSONAL DATA

The management and protection of your personal data is governed by the terms of the Privacy Policy and the Cookies Policy and the relevant provisions of both Greek and Community and international law concerning the protection of the individual against the processing of personal data, as well as the Decisions of the Authority for the Protection of Personal Data.

 

VI SAFETY

1. Customer Recognition

Yuta-shoes.gr recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential. The security of the Electronic store of Yuta-shoes.gr is achieved by the following methods:

There are two codes used for your identification: the E-mail code (us-mail or username) and the Personal Secret Security Code (password), which provide you with absolute security in your personal information every time you register them.

2. Confidential Transactions

Confidentiality is taken for granted. The same basic principles that govern classic transactions apply in the case of e-commerce. All the information transmitted by the user / member to Yuta-shoes.gr is confidential and Yuta-shoes.gr has taken all the necessary measures to use them only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are as follows:

– Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.

– Yuta-shoes.gr does not disclose their details customers and their transactions, unless authorized in writing by you or required by a court order or decision of another public authority.

– In the event that Yuta-shoes.gr uses third parties to support its systems, it takes care to ensure confidentiality.

For your own safety, you should also handle all information provided by the service as confidential and confidential and not disclose it to third parties.

FINAL PROVISIONS

1. FINAL TERMS

These General Terms and Conditions constitute the final and sole terms in force regarding the Company’s provision of the Service to the User and remove any preconditions, previous agreements and arrangements, written or oral between the Company and the User regarding the use of Y.

2. OBSERVATION

No delay, negligence or tolerance of the Company in the imposition of the observance of any of these terms by the User, is a resignation or harm provided for in this right. If any of these terms were to be judged by any competent Court, the Authority shall be invalid and therefore unenforceable and shall not invalidate the remaining terms herein, which shall remain in full force.

3. CANCELLATION OF TERMS

In the event that a part of this is declared invalid by a court decision, that invalidity shall not affect the validity of the remaining part of this section, which shall remain in force as long as the present Terms and Conditions have been enforced. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the one that was canceled.

4. APPLIED LAW – JUSTICE

Any dispute between the parties regarding the application, interpretation, invalidity of the terms of the contract, the existence or non-existence of rights and obligations of the parties by contract or tort, shall be construed in accordance with Greek law and shall fall within the exclusive jurisdiction of its competent courts. city ​​of Athens, under whose jurisdiction the parties are voluntarily submitted from today.

5. CULTURAL COMMITTEE POLITICS – CUSTOMER SUPPORT AFTER THE SALE

You can also contact us at email info@yuta-shoes.gr stating your name and order code.

6. CODE OF CONCLUSION

Yuta-shoes.gr complies with the Code of Ethics of the Hellenic Electronic Commerce Association (Greek eCommerce Association-GRECA) which sets out the minimum rules of professional ethics and ethical conduct that must be observed both towards the consumer and between the various companies they sell, products / services through digital channels.